Account details (name, email), workspace configuration, connected-channel content routed through your assistants, and operational metadata (usage, billing, audit events).
To operate your AI assistants, deliver and support the service, bill for it, secure the platform, and meet legal obligations.
Client data lives in a per-instance database. Platform operators may access an instance for support; every such action is recorded in an audit log.
We rely on infrastructure and model providers (e.g. hosting, LLM inference, messaging APIs) strictly to deliver the service. Bring-your-own-key routing keeps model calls under your provider account where configured.
Data is retained while your instance is active and in backups per our retention window. On deletion a final backup is taken, then the live database is dropped.
You may request access, correction, export, or deletion of your data, subject to applicable law. Contact the operator to exercise these rights.
Encryption of secrets at rest, per-tenant database roles, edge auth gating, optional two-factor authentication, and audited operator access.
For privacy questions, contact the platform operator listed in your agreement. This draft will be finalized with the operator's chosen contact details.